The bank has been fined more than a billion dollars for its customer service failures. The bank has been plagued with scandals over its sales practices, attaching insurance contracts to auto loans that did not need it, and putting homes into foreclosure where it shouldn’t have happened. San Francisco-based Wells Fargo, the nation’s third-largest bank, can’t seem to catch a break when it comes to its customer service issues over the last few years. Wells Fargo declined to state what services were actually impacted, and did not answer any questions regarding the impact of its ATMs. However not all customers have been impacted the same and there were unconfirmed reports that customers were having issues accessing cash from ATMs. Twitter complaints about Wells Fargo being down were nationwide, particularly in the parts of the country where Wells has a large presence, like the South, California and the East Coast. It is unknown how many Wells Fargo customers were impacted. Wells Fargo did not comment on the data center’s location or the possible source of the smoke at the facility. CST and was under control starting at 9 a.m. The bank apologized to customers for any inconvenience caused by the system issues, and said it would reverse any Wells Fargo fees incurred as a result of the issues.ĬNBC reported that the incident happened at a data center in Shoreview, Minnesota, at around 5 a.m. Access to 55,000 no-fee ATMs (more no-fee ATMs than Bank of America, Chase, or Wells Fargo). “We’re working to restore all our services as soon as possible,” said bank spokeswoman Hilary O’Byrne. Get paid up to 2 days early+ with payroll direct deposit.
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